Kindershare has been upgraded — here's what's new

6 August 2026

Kindershare has been rebuilt from the ground up. Everything you had — listings, bookings, messages, reviews and account details — has moved across, for renters and providers alike. Here's what's new, what's changed, and what's stayed the same.

Important

• Everything has been migrated to the new system. The only thing you need to do is reset your password.
• Found an issue with a current booking? Email contact@kindershare.com.

New

• A new, feature-rich provider portal — log in at https://provider.kindershare.com/seller/login.
• A provider performance dashboard at https://provider.kindershare.com/seller/home
• Customers and providers can now cancel a booking without contacting support. Whether a customer can cancel depends on the provider's cancellation policy, set per listing.
• Customers can request a reschedule; the provider accepts or rejects it — no support needed.
• Bookings can now be extended directly in the app.
• Providers can accept offers on chosen listings — the customer names a price, and the provider accepts, counters, or declines.
• Customers can pay the bond on a separate card.
• Listings now have a Type and Model — easier to search and better for SEO, so your listings stay findable. Providers: please set these on your listings; if one is missing, contact support to have it added (choose Other in the meantime).
• Holiday mode — pause all of your listings with a single toggle, or block out specific date ranges across every listing.
• Chat with support directly in the app (you can still email contact@kindershare.com).
• Providers and customers can now send photos in the chat.
• Providers can now set a handle for their store on the settings page.

Changes

• Your provider and customer accounts are now separate. Customers log in at https://kindershare.com/login and providers at https://provider.kindershare.com/seller/login. If you have both, they share the same password — so you only reset it once.
• Listings no longer have a quantity — create one listing per physical item.
• The discounts feature has been removed, in favour of offers.
• Providers' reviews of customers are no longer visible, because customers no longer have public profiles.
• The listing-management screens have changed to accommodate the new listing properties and settings.

The Same

• The customer storefront and booking flow are largely the same as before.
• Your listing and provider-profile URLs are unchanged, so your SEO is preserved.
• Messaging between renters and providers works as before, now built directly into the platform.
• Reviews are unchanged — renters still review providers on their profile.
• Providers can still raise a dispute to prevent a bond being returned.

What you need to do

• Renters: go to kindershare.com and choose Forgot password.
• Providers: go to provider.kindershare.com and choose Forgot password.

If anything looks off, help is available at contact@kindershare.com or through the in-app chat.

Thanks for being part of Kindershare — enjoy the new experience.

The Kindershare team